Operations · Trust
Lawyer verification — operations checklist
Internal working checklist for staff. Public badge meaning is defined in the Lawyer Verification Policy and Listing standards.
Last updated: 1 August 2026 · China Law List Editorial
1. Tiers (do not skip)
- Listed — profile published; may be incomplete; no badge claim of “verified”.
- Claimed — control proven (account claim + email/domain match).
- Verified — credentials checked per route (below); re-check cadence set.
- Featured / Preferred — paid visibility only after Verified (or clearly separate from verification).
2. Into China (PRC counsel)
- Confirm full name matches profile; firm name if stated.
- Check practice credentials via official or firm sources available to staff (licence / directory / firm page).
- Confirm city/region placement matches claimed practice location.
- Languages: English/Chinese claims must not contradict public materials.
- Headshot: professional, not stock/irrelevant; replace if missing.
- Record: date, checker, evidence URLs, notes in ops log (spreadsheet or ticket).
3. Overseas (International Lawyers tree)
- Confirm host jurisdiction (country/city under region 517 tree).
- Bar / firm confirmation for host country when available; note jurisdiction on profile.
- Flag “China desk / Chinese clients / Mandarin” only when evidenced.
- Do not market empty corridors as dense networks.
- Link profile from the correct country corridor page after publish.
4. Before setting Verified badge
- Tier evidence complete and stored.
- No contradictory public complaints known to ops.
- Profile not a duplicate of another live listing.
- Contact path works (form/email) or “claim” path open.
- Set next review date (e.g. 12 months) in ops log.
5. Lead routing (matter_route)
inbound→ PRC counsel shortlist by city × practice.outbound→ International Lawyers by country × practice.bridge→ one China-side + one host-country shortlist; note both jurisdictions in handoff email.- Never present introductions as legal advice; no attorney–client with CLP.
6. Escalations
- Impersonation / fake licence → unpublish immediately; note incident.
- Lawyer requests delisting → process within 5 business days.
- Material content error on guides → correct + touch “last reviewed”.
Related public pages: Verification Policy · Listing standards · Editorial · AI content · Disclaimer
7. CMS field (system)
- DJCF custom field
verification_status(id 9): valueslisted|claimed|verified. - Featured Lawyers module requires
only_verified=1and item field =verified(or profile.verified=1). - Do not set Featured (items_ids / special) unless verification_status is
verified. - Newsletter export:
php cli/cll-newsletter-export.php(CSV of Convert Forms #3).
Ops console (no SSH)
Passworded internal console for counts, CSV exports, and bulk status updates: /ops-admin. Also CLI: cli/cll-verify-bulk.php, cli/cll-verify-cohort.php, cli/cll-newsletter-export.php.